Norton VPN Not Working- Fix Connecting Problem or Norton VPN Stopped

Call Norton Security customer service faster with myQuery


Are you facing any issues with your VPN? Norton VPN not working issue is common in recent years, Norton Secure VPN is a VPN by Norton Security company that helps you secure your online activity secure and private with its intelligently designed system. It secures your private information such as; your passwords, bank account details, and credit card information when you use public Wi-Fi on your devices. Millions of users are successfully making the most of the Norton Security System across the world. It also hides your identity while browsing the internet, and without leaking your personal information you can surf online, anonymously.

Norton VPN has stopped working- Support for VPN not loading issue

Table of Contents hide

However, many Norton VPN users have reported not connecting to start the VPN without an error, the error prompt being, “Norton VPN has stopped working”.

Taking a note of the same, the Norton support team has compiled a list of relevant steps which can be used to fix the Norton VPN stopped working issue.

What Can I Do If Norton Secure Vpn Stops Working 2

How to fix Norton Secure VPN Stops Working?

Method 1: Check Your Internet Connection

One of the common reasons why your Norton Secure VPN may have stopped working is due to a poor internet connection. If you are unable to start the Norton Secure VPN, please check whether you are connected to the internet and if your internet data subscription is valid.

VPN Not Loading or Stopped Working

You can check for the connectivity of your internet connection by accessing the web and visiting “” from your web browser. If you are able to access the website, then it means your internet connection is working and you can start the Norton Secure VPN. If in case you still face the “Norton VPN not working” error, please proceed to the next step.

Method 2: Allow VPN Through Windows Firewall

Windows Firewall is skilled at blocking VPN programs, especially Norton Secure VPN from running on Windows devices. Hence, you need to enable Norton Secure VPN to run under Windows Firewall folder.

Let us see how you can do that:

  1. Go to start. Then type “Allow an app through Windows firewall” and press “Enter”.
  2. Then, select “Change Settings” in the options.
  3. Next, click on “Allow another program”.
  4. Select the program you wish to add, or you can click on Browse to look for Norton Secure VPN software. Then, click on “OK”.
  5. Again, check if you can connect.

If you still face the connection problem, then please move on to the next solution.

Method 3: Update Video Graphics Driver

An outdated video graphics driver software is another reason that could be causing this error. Hence, it is best to ensure that your video graphics driver software is updated to its most recent version. For setup, steps visit

Here’s how you can do this:

  1. First, to launch the run program, press “Windows + R” keys.
  2. Next, type “devmgmt.msc” and then press “Enter” key.
  3. Double-click on the “Display adapters” option in the device manager window.
  4. Now, you need to “Right-click” on the HD Graphics card. Next, select “Properties”.
  5. On the Driver tab, check whether the video graphics card driver is up to date or outdated.
  6. If in case the driver is outdated, click on “Update Driver” to install the latest version of the video graphics card driver software.
  7. To check whether the issue has been resolved, please “Restart” your Windows PC.

Norton VPN not Working- Troubleshoot Guide

Method 4: Run Windows Update

Now we will see how the “Norton VPN has stopped working” error can be fixed by updating the Windows. Microsoft keeps on releasing automated fixes and the latest driver updates which can easily fix several issues and especially VPN-related ones. However, let us have a look at how you can run Windows updates.

  1. Locate “Start” and type in “Windows update” in the search box. Next, to proceed, click on “Windows Update”.
  2. As In the “Windows Update” window opens, look for updates and install the available updates.
  3. Once the Windows has been successfully updated, restart your Windows PC.

Method 5: Reinstall Norton Secure VPN

If you have tried and tested all the above solutions and you could still not resolve the “Norton Secure VPN has stopped working” issue, we would suggest you to please consider re-installing your VPN client. Know how to activate your subscription at Activate

For re-installing your VPN Client, please follow these steps:

  1. First you have to right click on “Start”, then select “Programs and Features”.
  2. There you will find a list of programs. You need to locate “Norton Secure VPN”, click on it and then select “Uninstall”.
  3. For a successful installation of the VPN Programs, please follow the prompts.
  4. If you have followed the uninstallation process but your VPN is still listed as “Available” , please right click “Start” and select “Run”.
  5. To open the Network Connections Window, type in “ncpa.cpl” and press “Enter”
  6. Under option of “Network Connections”, right click on the WAN Miniport labeled your VPN.
  7. Click on “Delete”.
  8. Select “Start” and click on “Settings”.
  9. Click on “Network & Internet”.
  10. Select “VPN”. If you find your VPN as “available”, please delete it.
  11. Once you have completed the uninstallation, proceed to install the Norton Secure VPN software at the official website.

Method 6: Manually Configure DNS Settings

In Some Windows PCs you might need to manually configure DNS Settings for a permanent solution if you want to fix the VPN issue as they may not automatically connect to the DNS Servers of the Norton Secure VPN servers.

For doing that, please follow these steps:

STEP 1:  Open Network Connection Settings
  1. Type “ncpa.cpl” and select “OK”
  2. You will find your usual connection, that is, either LAN or Wireless Network Connection in “Network Connections Window”.
  3. Just right click on “Connection” and then select “Properties”.
STEP 2: Set the DNS Network Address
  1. You need to double click on the “Internet Protocol Version” (IPV4) or just “Internet Protocol”.
  2. Select “Use the following DNS server addresses”.
  3. Type in the following Google DNS server addresses: Preferred DNS server and Alternate DNS server
  4. If in case the Google DNS is blocked, please try the following: Neustar DNS Advantage ( and enter and press on “OK”, and, Level3 DNS ( and enter and press on “OK”.

Method 7: Change VPN

Norton Secure VPS is preferred by millions of users, worldwide. However, if you have tried everything that we have mentioned above to fix the error and the issue still persists, you can switch to some other VPN tool. There are several other VPN Service providers in the market that are devoid of these issues.

While this may not be the ultimate solution, but we believe in working towards the ease of your usage, and replacing Norton Secure VPN Software will ensure that you won’t have to deal with these VPN-related problems.

How to Download Norton VPN service

VPN helps you to protect your system’s online identity and you can change the origin of your connected country. It is also used for some apps that may not work in your country but in others. Connecting to Norton VPN or any other VPN may change the behavior of your internet, maybe slow down your speed a bit. Norton 360 provides you all-round security from Virus and other utility tools make Norton 360 more convenient. You can download Norton VPN by sign-in on the official site.

What do you need to do if your Norton secure VPN is not working?

Norton is a well-known brand in the security industry. It offers Norton secure VPN, which helps you to get the most reliable protection.

If you’re using Norton secure VPN on your device and it’s not working, it’s because there are some problems with your device or network configuration. You might be experiencing connectivity issues, so here are some common solutions for this issue.

What are the different types of Norton secure VPNs?

Norton Secure VPNs are designed to protect your online identity. They are different from the other VPNs because they provide a more comprehensive layer of protection with features that give you peace of mind.

Versatile – Norton Secure VPN is available for all platforms, including mobile devices

Safe – Norton Secure VPN uses 256-bit encryption for the highest level of security

Easy to use – Connect with one click

Which Norton secure VPNs are best for my needs?

Norton secure VPNs are as close as you can get to a cyber-security insurance policy.

Most of the Norton products come with a 30-day money back guarantee so there is no risk in trying them out. Plus, Norton’s services and support are top-notch and they only work with the top names in security.

Norton provides multiple security and privacy options that allow users to customize their browsing experience for the best protection. This includes protecting your search history, data, and identity. They also don’t keep logs of your activities which means they won’t be turning over your information to anyone else if the company goes under. That’s especially important for those visiting sites with less trustworthiness like Netflix or Reddit where government agencies could possibly access your personal information without consent.

What is the difference between a Norton secure VPN and a regular VPN?

A Norton Secure VPN is a service that offers protection and security for your online identity and data. It allows you to connect to the internet and access the websites and applications on any device without compromising your online safety.

A regular VPN is a service that allows users to connect to the internet with an IP address from another country while paying fewer monthly fees than a Norton secure VPN.

Is it possible to use a regular VPN to access my work files on company servers?

One of the most commonly asked questions is whether it is possible to use a regular VPN to access your work files on company servers.

The answer is yes, you can use a regular VPN to access your work files on company servers. The best thing about using a regular VPN is that it can mask your IP address and allow you to bypass any firewall and ISP restrictions.

One big problem with using this method, however, is that it doesn’t provide security from outside threats. Your connection will remain exposed and vulnerable.

Can I use mobile apps to access my work files on company servers?

Yes, you can access your work files from a mobile device with 2-factor authentication or from your computer. With the increased use of mobile devices and cloud storage, many businesses are looking for ways to help their employees easily access work files on company servers. The most popular option is using a mobile app to access work files on company servers through 2-factor authentication. However, there are more options than just this.

Norton 360 VPN not working on Windows 10?

Norton 360 is a VPN that helps you to keep your identity and personal information safe. It also makes it easy for you to switch between different locations with ease.

The Norton 360 VPN application is designed for a Windows 10 device and does not work on Windows 7 or 8.1, even if the device has a rating of 7 or 8.1.

Is Norton VPN not working after the patch?

Norton WiFi-Manager is a WiFi management software developed by Symantec. It is a free product that helps its users to securely connect to public and private Wi-Fi with ease.

Norton VPN – the most effective Norton VPN for PC/Mac or Android/iOS devices with a fast connection, unlimited bandwidth, no throttling, and no caps on speed

When it comes to security, there are some essential tips you need to follow in order to avoid being hacked or identity theft. One of those tips is to use a VPN app for your device. There are many benefits you can get from using a VPN app such as protection from viruses and malware, online safety from government surveillance, access to geo-restricted content, speed up your internet connection, and much more. Norton has been developing its products with antivirus and security tools.

Norton VPN turns off by itself?

A Norton VPN user who left his device on overnight was surprised to find that the VPN had turned itself off.

This situation was not uncommon for Norton users. Norton is a popular name in the VPN industry for providing quality service and support. However, it has been observed that some of their users have faced issues with Norton disappearing on them. Many have reported this issue on social media platforms and forums, but no solution yet has been offered by Norton or any other similar company.

Norton 360 VPN does not start automatically?

A Norton 360 VPN doesn’t automatically start when Windows starts? How to set up the Norton 360 VPN so that it automatically starts with Windows. Norton 360 VPN is a powerful tool for your privacy and security. It’s easy-to-use software that provides a secure connection to your computer or phone, keeping your data safe.

How do I keep Norton VPN on all the time?

Norton is one of the best VPN providers in the industry. Norton has a wide variety of products for consumers, ranging from antivirus software to software suites. However, these products are not always effective at protecting your internet browsing activity, so you will need to set up your own VPN service.

The products listed below are some of the best VPN services currently available on the market, so they should be able to give you reliable protection against hackers and other cybercriminals while maintaining their strong encryption methods. Here are some steps that you should take.

Step 1: Download and install your favorite VPN app on your device

Step 2: Open up the app and sign up for an account > Connect to your desired location (the location will determine what websites you can access)

Norton VPN not working on my Netflix?

If you’re like most people, you’ve probably run into this problem too. I know I have. It’s frustrating when your VPN won’t work with Netflix, or if you can’t access your favorite websites. You may be tempted to switch to different VPN providers, but there are other ways to fix the problem.

One option is to uninstall and reinstall the VPN software. This can be time-consuming and requires some technical knowledge, so it’s not for everyone. Another option is to contact the company that provides your VPN service directly for help with connection problems on their website or via live chat.

Norton VPN connection blocked?

You want to use a Norton VPN connection but the network is blocking the connection. What do you need to do?

If your VPN can’t establish an internet connection and you’re using a Norton subscription, you might be blocked from accessing certain websites or services by either your ISP or an organization. You might also be experiencing slow speeds because of network throttling. In this case, there are different methods that you can try in order to unblock your VPN.

My Norton VPN not working on android?

Norton looks like a popular and reliable VPN software. However, if you are using it for an android-powered device, you might not be able to use it on your phone or tablet. Unable to connect to the internet Using Norton as a VPN on Android devices often fail. The software might work for a while but after time, problems arise and connections get lost. Norton is trying their best to solve this problem by releasing new updates on its website, but some users still cannot connect with the internet consistently. You might need an alternative VPN that doesn’t have such issues. Here are some top-rated alternatives.

Norton Secure VPN not connecting android?

This article will outline some of the common reasons why you might be experiencing issues.

1. Your Internet service provider (ISP) is blocking your Norton secure VPN not connecting to android?

2. You are using the Norton secure VPN not connecting android without updating to the latest version

3. You are using a device running an older version of Android.

Norton VPN Frequently Asked Questions (FAQs)

What is Norton VPN?

Norton VPN is a VPN Proxy and security application that helps you to keep safe while you surf the internet. Enjoy global access from any corner of the world. You can also access the content restricted to particular countries only.

What is wrong with Norton VPN?

If your Norton VPN connection fails to establish a secured connection with the server, you may get an error message due to an unstable internet connection.

Does Norton VPN really hide your IP address?

Yes, Norton VPN hides your IP address and data which you send/receive online.

How to solve Norton VPN connection problems?

First, check your internet connection and ensure you have a working and stable connection. If your connection is working fine then try the above solutions.

Does Norton firewall block VPN?

Norton 360’s firewall can inadvertently block VPN connectivity if you don’t configure the firewall to permit the Virtual Private Network.

Is Norton VPN included in Norton 360?

Yes, Norton 360 Standard includes Norton Secure VPN for one device.

Does Norton 360 have an unlimited VPN?

Yes, Norton 360 provides unlimited usage during the subscription validity depending on allowed number of devices.

How do I keep Norton VPN on all the time?

Norton 360: Open Norton device security product. Go to My Norton window, next to Secure VPN, from the drop-down menu, select Turn On.

Norton Secure VPN App: By default, Secure VPN is turned on and connected to your mobile devices after you complete the VPN installation.

Norton Security VPN Software is undoubtedly the best among all the VPN choices available in the market and Norton Customer Support is always there to help you if you ever face any issue.

Recent Customers Issues Contacted MyQuery for Norton VPN Problems

Q. Why wont my Norton VPN connect?

Previous week queries : 1163 | Contact requests: 324 | Solved: 96% | Satisfied with solution: 97%

Q. How do I turn on VPN on Norton 360?

Previous week queries : 568 | Contact requests: 106 | Solved: 98% | Satisfied with solution: 96%

Q. How do I turn Norton VPN off?

Previous week queries : 630 | Contact requests: 116 | Solved: 95% | Satisfied with solution: 97%

Last updated on: 07th Jan 2022 at 1:35 PM (UTC +0)

Final words

You should also check your router is working fine and connecting you to the internet, you can also reset your connection to the internet. If you’re facing any issues to fix Norton VPN please contact an expert. Some of the VPN solutions that we recommend for your Windows 10 PC are:  CyberGhost, Hotspot Shield, ExpressVPN, and NordVPN.

We hope that you are able to troubleshoot your issues of “Norton VPN has stopped working” program with the list of solutions that we have provided you.

Quick Links: Norton Login / Norton My Account / Norton Refund / / Norton Error 8504 / Cancel Disney / Delete Spotify /


Jasmine Skinner -Author @MyQuery

Jasmine is an enthusiastic writer and a proud mom. She has got many awards in technical writing. She has worked for numerous startups and organizations before joining @MyQuery. She follows her interest in providing technical solutions. Follow her on Twitter, FB to keep getting updates about new technical ideas & solutions.
View Profile View All Posts