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McAfee taking unauthorised payments from my account- why?

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McAfee taking unauthorised payments from my account- why?

McAfee has charged my account 89.99 GBP without any prior notification/ email. How can I claim a refund from McAfee? I saw now that McAfee had charged my account for 3 years and I even don’t know about these charges.

Abbie Glover Answered question March 28, 2022
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I have just had £79.99 taken from my bank account but I’m not with McAfee anymore. Please can you assist me

Emily Changed status to publish August 21, 2021
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McAfee took 89.99 pounds from my grandfather’s account and it was also deducted last year the same amount and he’s not using his computer for the last 18-20 months. Can he get a refund?

Emily Changed status to publish March 28, 2022
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Let me tell you that the renewal system of McAfee is really the worst. They will charge you but don’t tell you, after holding for hours their customer service team told me that you don’t qualify for a McAfee refund. The experience of McAfee is really horrible.

Emily Changed status to publish March 11, 2022
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My mom was charged without any alerts and she has paid for last 2 years without using it, and no one from the support team answering properly for a McAfee refund.

Emily Changed status to publish March 9, 2022
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It was so unpleasant that I can’t tell you but myQuery team handled it well and made a smooth process. I got my refund within a week with a full refund.

Emily Changed status to publish February 16, 2022
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My uncle is 78 years old and he is not able to handle the computer but his credit card has been charged for the last 2 years continuously. Auto renewal of 180 pounds has been deducted from his account. How do I apply for a complete McAfee refund?

Emily Changed status to publish February 12, 2022
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Hi there I need help getting a refund on an automatic renewal- McAfee as I was scammed i to getting it and thought I had cancelled it but today had £89 go out of my account.

Emily Changed status to publish May 18, 2021
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I’m confused why I was charged the amount of £59.99 on my account by Mcafee. I haven’t done any transactions. My email address is registered with [email protected] If you could please help me to sort this out.

Emily Changed status to publish May 5, 2021
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I think I have been charged twice for my renewal. I followed instructions for renewal following an email but subsequently realised that auto renewal was switched on.

Two payments have been taken, one for around £70 and one for over £100. I only wanted the 1 year renewal (the £70 one).

Please could you refund the other payment, I realise this is my mistake but I hope you understand what has happened and can sort this out easily enough.

Emily Changed status to publish May 3, 2021
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I have noticed that my credit card has been charged £59.99 for a renewal that I had not requested. Please can you arrange for this to be refunded? The subscription I have is due to end on the 5th June 2021 and I don’t intend to renew as other providers are providing a more comprehensive and cheaper service.

Emily Changed status to publish May 3, 2021
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I have contacted McAfee back in April and then again in May stating that I did not require the protection for my laptop and I did not want it automatically renewed. I asked you to not hold my card details. I have not had a response. I am expecting a full refund of the £89.99. Thank you.

George Briggs Answered question May 3, 2021
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I have been charged by your company 89.99 on 13 April, but I do not have an account or subscription with McAfee. My virus protection is with Norton antivirus. Please assist how do I get a refund?

Alfie Sullivan Answered question April 28, 2021
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