How do I contact Norton to cancel my subscription?


How do I contact Norton to cancel my subscription?

My subscription was auto-renewed by Norton (Symantec) and Norton LifeLock charged me 89.99 GBP for renewal which is actually too high comparing to offered by many online companies, What’s the best way to contact Norton and get all the money back to my account? I didn’t found any email, telephone number to complain, chat waiting time is also too long.

Abbie Glover Answered question August 10, 2022

Norton is a world-class security provider. To contact Norton you can visit the official website.

For any kind of support, you need to visit the official Norton Support Website. You can contact Norton through

  • Chat
  • Phone
  • Website



  • Setup
  • Troubleshoot
  • Refund
  • Renewal
  • Activate
  • Download



  • Login issues
  • Cancel auto-renew
  • Account related
  • Scan not working
  • VPN issue
  • Autofix error


Operating System

  • Windows 10 (All versions)
  • Windows 7
  • Windows 8 (All versions)
  • Mac
  • Mobile (Android)
  • iOS


Products & Services

  • Norton 360 Standard
  • Norton 360 Deluxe
  • Norton 360 Premium
  • Norton Family
  • Norton VPN
  • Norton Utility
  • Norton Small Business
  • Norton Computer Tune-up

To find more information about Norton visit the Norton Support website.

Emily Changed status to publish June 5, 2021
Norton took £85.00 from my bank a/c for antivirus & I already have antivirus on my computer (a local one).
I need a refund, how can I process it?
Emily Changed status to publish July 1, 2021

Hello, my Norton account details are as follows and I need my money refund

Product Key : HRA75PT*************

Order Number: AP2532*****

Card last 4 digits: 6***

Renewal Date: 25 Mar 2022

Product: Norton 360

I have intimated to the support agents as well, unfortunately, after holding for more than 50 minutes my call got ended. 🙁

Emily Changed status to publish March 28, 2022

My friend’s account was renewed automatically without any prior information, he needs a refund but couldn’t be retrieved even after 15 days of application. How do I approach to NortonLifeLock for a complete refund?

Emily Changed status to publish December 10, 2021

I’m not sure how to contact Norton about cancelling my subscription. What should I do?

Alisha Forster Answered question October 5, 2021

I have had on 12th August £69.99 taken from my credit card.

I had canceled the automatic renewal. How do I get a refund to my account.
Your ref is
*ap1321021007 dublin irl

Robert Farrell Answered question September 1, 2021

I am writing to you to request a refund from Norton for a recent auto-renewal charge of £74.99 that was charged to my card on 16/8/2021.

The details of the product and charge are below:

Order Number: AP13215XXXXX

Product Serial Number: HKX82PTXXXXX

Card last 4 digits: 1XXX

If I could have a refund of this product put back onto the card that it was charged from that would be great. Can myQuery help me to sort this out?

Elizabeth Kelly Answered question August 18, 2021

MyQuery helped me to sort out this issue and also helped my laptop to boost up the speed. Happy with the solution and service they offered me at a reasonable subscription plan.

Emily Changed status to publish July 15, 2021

Norton also deducted 65 GBP from my brother’s account. But MyQuery expert assistance helped us to get this back.

Lucas Haynes Answered question July 6, 2021

I have been attempting to renew my subscription with a new debit card number several attempts but no good system does not allow me to cancel my old debit card no. Which has been canceled by my bank due to fraudulent activity on my account .please advise what I need to do?

Katie Abbott Answered question June 25, 2021

I have a Norton 360 subscription which was renewed by Symantec automatically last month. I don’t need this can you please tell me how to contact Norton to cancel my subscription.

Emily Changed status to publish June 23, 2021

NortonLifeLock debited my visa account on 11/3/21 for £89.99 but they have not provided any service. They keep telling me that I am not covered and keep pestering me to sign up, as they have not covered me I think they should re-pay the money they took from my account.

Emily Changed status to publish June 23, 2021

Can I get an email address to complain to Norton about my renewal and it has not been addressed till now?

Rosie Bruce Answered question June 21, 2021

I want to cancel my account which was renewed automatically, my wife is also using the same Norton 360 with upto 5 devices limit. I don’t need such expensive security, her subscription is being used in just 3 devices so far, so I’ll manage in rest. My renewal was done on 5th May 2021, am I eligible for a refund?

Kemilly Ferreirk Answered question June 5, 2021

I want to cancel my Norton subscription, just got a message that “your subscription is going to expire soon”. Please cancel my auto-renewal I don’t want to renew now, I don’t even have a computer now.

Emily Changed status to publish May 28, 2021

I got my money (70GBP) back in just 12 days. I just followed the Norton refund process and got fit into the Norton refund policy.

Emily Changed status to publish May 28, 2021

I have requested Norton 2-3 times but there is no response yet. I need a quick refund and a way to get quick response. How can I get my money back quicker?

Emily Changed status to publish May 28, 2021

I tried to contact Norton for a refund but destroyed my 48 minutes on stupid machine hold. I need a direct number where I can talk directly to a human. Some numbers I found from others were fake or not reachable.

Emily Changed status to publish May 28, 2021
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