Norton Customer Service Refund

If you have bought any of the Norton LifeLock products then you will be glad to know that there is a 60-day money back policy offered by Norton on its software products. This policy applies to all Norton 360 products and services. Also, in the case of annual subscriptions, you are eligible to request a refund within the first 60 days from the date of purchase.

Absolutely! If any of your Norton subscriptions or products get auto-renewed but you do not want it, Norton offers a 60-day refund policy from the date of purchase. This makes it easy for you to get control over your Norton renewals. However, there are certain states where some miscellaneous charges, including shipping, taxes, handling fees, etc., are non-refundable.

It is quite easy to get your money back from Norton. First, make sure that you meet the policy criteria to get a refund from Norton. Then, all you need to do is get in touch with the customer support team at Norton and explain your concerns to them.

The best way to contact Norton helpline is via a phone call to their toll-free number, or over a chat conversation. You can also shoot them an email to get a refund. Another way to request your refund is by visiting Norton’s official website and filling in a form, submitting it, and then wait for their team member to contact you.

If you purchased a monthly Norton subscription, then you are eligible to get refunded within the first 14 days of the purchase.

Usually getting a refund from the company is a smooth process, provided you are eligible for it. You can get in touch with Norton’s customer care department to get your refund request approved. Once it is done, it takes up to 7 working days for the money to reflect back into your bank account. If any issue arises, you can simply contact the team and get it resolved.

Even if you have purchased Norton’s subscription from a retail store there is no need to panic! The process is a bit different from the one you follow in case of an online purchase. Let us explain how you can do it.

Step 1: Go to the official website of Norton and download the refund request form for your geographical region. Then, get it printed.

Step 2: Fill in all the required information in the refund request form carefully, and then put your signature on it.

Step 3: Look for your subscription key label located on the CD or card or envelope that you received inside the package.

Step 4: Next, you need to get the image of the subscription key printed, and photocopied. Along with that, do the same for the original receipt having visible price value and purchase date.

Step 5: Now, you have to send this form, all the receipts, and the subscription key to the address mentioned on the form.

In the case of retail or a third-party purchase, the refund may take up to six weeks to process. Once you receive your refund, please ensure to delete all the program files concerning the refund subscription.

If you have been charged for automatic renewal for any of your Norton subscriptions, you can easily get refunded for it. However, to avoid getting charged in the future, you should log in to your Norton account and look for the “My subscriptions” tab. There, you can simply cancel the subscription to avoid money deduction in the future. Or else, contact Norton’s customer support team and they will provide you with a resolution.

As per the Norton refund policy, customers can get a full refund only if they meet the criteria set by Norton. Otherwise, you may be eligible for a partial refund. You can enquire further about this with the Norton support team via online chat or a phone call.