I think I have been charged twice for my renewal. I followed instructions for renewal following an email but subsequently realised that auto renewal was switched on.

Two payments have been taken, one for around £70 and one for over £100. I only wanted the 1 year renewal (the £70 one).

Please could you refund the other payment, I realise this is my mistake but I hope you understand what has happened and can sort this out easily enough.