McAfee taking unauthorised payments from my account- why?

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McAfee taking unauthorised payments from my account- why?

McAfee has charged my account 89.99 GBP without any prior notification/ email. How can I claim a refund from McAfee? I saw now that McAfee had charged my account for 3 years and I even don’t know about these charges.

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I think I have been charged twice for my renewal. I followed instructions for renewal following an email but subsequently realised that auto renewal was switched on.

Two payments have been taken, one for around £70 and one for over £100. I only wanted the 1 year renewal (the £70 one).

Please could you refund the other payment, I realise this is my mistake but I hope you understand what has happened and can sort this out easily enough.

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