[Solved] What is Norton Error 3039? “Sonar Protection Failed to Load”

When it comes to technology, errors are inevitable. After all, there is no single machine or electronic item that does not show an error at some point in time. Thus, we should learn ways to deal with them. Codes are there to troubleshoot these problems, and even show us where the real issue lies. So, it is crucial to understand that an error can arise while using any product, and it is completely normal.

Norton is one of the leading antivirus software companies that offer complete security solutions. Despite it being a prominent name, there are times when the users face some glitches with the software. It often happens while the installation or activation of the software. The reasons for the occurrence of such errors are multiple, such as a damaged or corrupted file. Norton error 3039, 65569 is one such error reported by Norton users.

This error usually occurs in cases when the system files or documents are misconfigured. A major reason for addressing this error is that it is not limited to a single product. Whether you use Norton antivirus software, Norton security system, or any other product by Norton the Norton error 3039 could possibly occur.

What are the Main Reasons for Norton Error 3039?

The unexpected occurrence of Norton error 3039 is not limited to any single reason. Some of the most common causes are incomplete installation of Norton antivirus or Norton assistant software in the device. Another reason that may be causing this issue is altered or deleted files by malicious programs or software.


Sometimes the users do not realize that during the Windows update if the Norton application runs in the background there is a high possibility of Norton error 3039. Also, If the changes are made to the registry files by another program or virus then it often results in Norton error 3029.

What Does Norton Error 3039 Do to your System?

If an active program window in your device is destructed, or there are frequent crashes in your system as you try to run the program, it often leads to Norton error 3039 1 65559. As a result, your system may experience a slowdown. Also, you may notice that the cursor movement is also obstructed. A lot of users also report sudden freezing or crashing of the system in their devices. Some of the Windows versions in which Norton error 3039 is likely to happen are – Windows XP, Windows Vista, Windows 10, or lower versions.

How Can You Fix this Error On Your Own?

As you have understood by now what Norton error 3039 is, you must be thinking if there is a way to fix it without any expert help!

Well, to begin with, try re-establishing the settings of your system at a prior time. This way you can successfully undo any changes that might have affected the installation process of Norton in your device. You can easily re-do the changes by following these steps.

  • Step 1: Open the “All Programs” option and then select “Accessories.
  • Step 2: There will be an option named “System Tools”. Make sure to click on it.
  • Step 3: Then, choose the option that says “System Restore”. Once you do this a new window will open. Now, you can easily re-establish your computer system to a prior time by clicking on “Yes”.

One needs to ensure that all the steps involved in this procedure are followed properly. However, if the issue is still there then you can go for another method. And, what is that?

Just uninstall the Norton product from your system and re-install it. If you follow this method then the issue is very likely to be resolved.

Another practical way to resolve the error is by repairing all the entries in the installation updates and registry concerning this error on your system.

Some Other Reasons That Cause Norton Error 3039


A lot of times Norton error 3039 is displayed during or post the installation process of the Norton program. In such cases, simply restarting your computer can solve the issue. Another way to fix the error is, as explained earlier, uninstalling the Norton software and then installing it again on your device.

As you install Norton 360 on your device you may experience a wide range of errors. Some of the common ones reported by the users are Norton 360 error 3039 1, and Norton 360 error 3039 65559. The other type of errors often encountered during the installation of Norton antivirus software are NIS error 3039, and error 3039 65543.

As per the experts, one of the primary reasons behind this issue is file deletion during the run time. It could also occur a virus attack. Norton error 3039 even leads to poor network connectivity, hence it is important to tackle it.

It is important to note that Norton error 3039 65559 can also be experienced during the installation process of Norton’s antivirus software. A lot of times an issue in the files concerning Norton software may lead to Norton error 3039 69639 which has been reported by several users. Norton’s remove and reinstall tool are also helpful in dealing with this problem. Although there are other methods to handle such errors.

Step-By-Step Guide To Resolve Norton 3039 Error

  • Step 1: Restart Your Computer System

First of all, you need to exit all the programs running in your system and then restart your computer. In case the problem does not resolve, move ahead with the next step.

  • Step 2: Use “Norton Remove And Reinstall” Tool

You first have to download a tool called, “Norton Remove And Reinstall” on your device. Once it is downloaded, go to the “downloads” option, and then install the tool. While installing it on your computer, you will have to read and agree to the license agreement. Now, if you click on “Remove and Install”, your product will be listed there. Make sure to continue and then restart the computer system. Then, you can simply follow the instructions provided for reinstalling Norton software on your PC.

What Is Norton Error 3039 “Sonar Protection Failed To Load”?

SONAR can better be defined as real-time protection that efficiently is powerful enough to detect applications running in your computer system that have malicious intent. It functions on the predictive method to evaluate malware and successfully detects malignant programs stored in a computer system.

Often, during the activation or installation process of Norton products in the system, an error named “SONAR protection failed to load” may occur. In case the Norton SONAR protection is put to disabled mode if you click on “Fix Now”, it may lead to Norton error 3039. But, do not worry! Resolving this error is quite simple.

Also, you should know that sometimes a failure of the SONAR protection could also result in errors, such as Norton error 3039 65555, and Norton error 3039 69639.

One of the quickest and easiest ways to solve this error is by restarting your computer system. Remember to close all the programs running in the background before performing the restart. Another way is to download and install the “Norton Remove and Reinstall” tool from the internet. You can go ahead with this tool after reading and agreeing to their license agreement policy. Next, you simply open the tool and then proceed with the uninstallation of the Norton Product that may be causing the issue. Once it is uninstalled, just restart your device, and then install the Norton product again. This is one of the most effective methods to resolve SONAR protection errors.

Get In Touch With The Experts At Norton

The experts at Norton are always there to help its customers with the required support, anytime the issue arises. Whether you have a query, or you are facing an error with Norton products, the customer support helpline is available to solve all your troubles. You can easily connect with the professionals by shooting an email explaining your problem, or reach out to them via a phone call.

Learn How to Turn ON/OFF Norton SONAR Protection

Final Words

It is absolutely normal to experience Norton error 3039 in your computer system. There could be multiple reasons that may be leading to this unexpected glitch. Norton’s customer support team can help you with their tremendously beneficial assistance as they are well-versed with all the issues. You may also try resolving the issue by yourself, simply by following the instructions.

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Jasmine Skinner -Author @MyQuery

Jasmine is an enthusiastic writer and a proud mom. She has got many awards in technical writing. She has worked for numerous startups and organizations before joining @MyQuery. She follows her interest in providing technical solutions. Follow her on Twitter, FB to keep getting updates about new technical ideas & solutions.
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