This article explains Avast refund policies and how to get a refund for an Avast subscription you’ve already paid for. Let us discuss two significant points in this; is it possible for me to get a refund? And what is the procedure for requesting a refund?
Eligibility for an Avast Subscription Refund
If you’re not happy with your Avast subscription, let us know within 30 days of purchase, and we’ll give you a full refund. The 30-day money-back guarantee covers Avast consumer product subscriptions obtained using the following methods:
- Online purchase via the official Avast website.
- Online purchase via an offer within another Avast product on Windows PC or Mac.
If it’s been more than 30 days since you bought something, Avast usually won’t give you a refund.
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Avast Refund Policy – How to cancel Avast Subscription and Claim Moneyback?
Keep in mind that the 30-day money-back guarantee does not extend to Avast items purchased through the following channels:
- If you have purchased the Avast item from third-party resellers or retail stores, you cannot get an online refund. For such refunds, you need to contact the store or reseller directly.
- If you had purchased avast through App Store or Google Play, Then Depending on the refund policy, Google may issue refunds for some Google Play purchases. You can also reach out directly to the developer.
- Request a refund on the Google Play website if a purchase was made mistakenly by a friend or family member using your account.
- Report illegal charges within 120 days of the transaction if you discover a Google Play purchase on your card or another payment method that you didn’t make or that no one you know made. Request a refund
- To access the Avast refund request form, click the button below.
- Then click next after selecting your product form.
- Please provide the necessary information to assist us in identifying your order.
- The confirmation email you receive after completing a transaction contains your Avast order number. Your Avast order distributor determines the exact location.
- Check your spam or garbage folder if you don’t see an order confirmation email.
- To give your refund request to Avast Support, click Submit Request.
Avast Support will look into your request and get in touch with you via the email address you given in the refund request form.
Avast Refund Subscription Cancellation (FAQs)
How can I cancel my avast subscription?
Connect to a Wi-Fi network and open the Avast Mobile Security app on your mobile device.
Tap on the menu icon in the top left corner of the screen and then tap on My Account from the drop-down menu that appears.
Tap on Cancel account and follow the steps to complete cancellation process.
What is the cancellation process?
Call the customer service number and ask them to cancel your account by providing information about your account.
Do I need to provide a reason for the cancellation?
A cancellation notice is a formal notification made by the person or company cancelling something, with notice.
No, there is no need to provide a reason for the cancellation. It is enough to say that you are cancelling the order.
The customer will only be notified of this in case they need to take any steps or do anything related to their account.
When will I be refunded for my avast subscription?
Avast is extremely proud of its extremely high customer satisfaction rate. If you have questions about your purchase or need to troubleshoot your existing subscription.
If you are not satisfied with our services, you can get a refund for the unused part of your subscription at any time. To be eligible for a refund, the following conditions are necessary: 1) the purchase must be made within 14 days of your purchase date 2) You must have not used more than 10% of the total cost of one year’s protection 3) The refund request must be made within 30 days from the date of purchase
Will I have access to all of the features until my subscription expires?
Access to all features is not guaranteed. Depending on the plan, some features won’t be available until a certain date or number of paying months.
A paid subscription usually provides access to a limited number of features to a customer. But a company might decide to not provide access to all of those features for any reason.
It is up to the company which features are available for an individual customer and when those features become available as well as how many months you need to pay before you can use them.
What is the avast refund process?
The avast refund process is a very simple and straightforward process. The user would need to head over to the avast refund site, login with their account credentials and use the chat feature on the website.
Refunds are a not a common thing in the security industry. But for those who do want to avail one, they can contact customer service or use the chat feature on our website.
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