Epson Printer Error Code 0x97

Epson printers are among the most well-known in the world. Their models are renowned for their high performance and consistent print quality. Despite this, every printer or driver has its own set of faults. Technical and mechanical faults emerge from time to time for causes beyond our control. The Epson error code 0x97 is perhaps the most common issue that users encounter with Epson printers.

Have you ever received an error like this while using an Epson WF-3640 or another Epson model? This particular problem is particularly inconvenient, and many Epson printer owners have reported it. Fortunately, there is a simple solution to this difficulty, which we’ll cover further below. But first, let’s define what this mistake is and what might be causing it.

What does error code 0x97 on an Epson WF-3640 mean?

Those who use their printers for a lengthy period sometimes encounter the Epson WF-3640 error code 0x97. This type of problem occurs without notice or notification, and there is no way to avoid it. It jeopardizes the basic functionality of your printer by disturbing a signal that allows it to switch on and off. You won’t be able to use your printer until the issue is resolved permanently.

The Epson trouble number 0x97 appears on the LED screen of your printer. While printing, an error occurs, causing the printer to shut down unexpectedly. It usually affects Epson WorkForce Series models WF-3640 (Epson 252 Ink), WF-4630 (Epson 786 Ink), or WF-7610.

Several factors cause the Epson Error Code 0x97.

When you discover an internal hardware issue with your printer, the Epson 0x97 error code serves as a warning. It could be due to a motherboard failure or another type of internal component failure. When this problem occurs on the screen, it means that some of your printer’s internal components aren’t working correctly.

Don’t be alarmed if you get an Epson error number 0x97 on your WF-3640 or another WorkForce printer. Before you take your printer to a repair shop, try the basic troubleshooting procedures listed below.

Methods of Troubleshooting Error Code 0x97:

1. Disconnect the printer from the rest of the system.

You must cancel all print jobs and clear all paper jams from your printer before proceeding. This is a simple solution that may or may not work for you, depending on the source of the mistake. Disconnect every cord attached to the printer after eliminating all paper jams. USB cords, cable wires, and power cords, as well as ink cartridges, are among them.

For 1 minute, press and hold the printer’s Power button. Then reconnect everything, being sure to reinsert the Epson ink cartridges in their proper locations. Turn on your printer by pressing the Power button, and then print a test page. Check to see if anything has changed. Proceed to option 2 if the Epson 0x97 error remains or returns after a few pages of printing.

2. Restart the printer.

This method of troubleshooting is very similar to the first. It will help if you unplug all of your printer’s cords. Allow around five minutes for your printer to cool down before continuing. Then, for 1 minute, press and hold the Power button. While reconnecting each wire, keep pressing and holding the Power button. This procedure may necessitate the assistance of another individual.

Press and hold the Power button for another minute, then let go. To see if there are any improvements, print a test print. If the Epson printer error code 0x97 persists, the final option may be the best.

3. Print Head Cleaning

A dirty and blocked printhead can occasionally cause an Epson 0x97 error. If this is the case, the best option is to clean the printhead thoroughly. The steps for cleaning an Epson printer’s printhead are as follows:

Step 1: Remove each ink cartridge from the printhead one by one. Invert the ink cartridges and place them on top of a clean piece of paper or towel. The printhead should then be carefully removed from the printer.

Step 2 – Using a clean, lint-free cloth dampened in warm water, wipe the bottom of the printhead thoroughly. Continue to clean the nozzle area until no more black ink is visible on the fabric.

Step 3 – Soak the printhead for 10 minutes in a bowl of warm water. Boiling water should not be used. While soaking, place a clean paper towel at the base and let the printhead rest over it. Remove the printhead from the bowl and wipe away any excess moisture with a dry, lint-free towel.

Step 4 – Dry the printhead for 15 minutes by placing it on top of a paper towel. The printhead should then be reinstalled in the carriage, and all of the cartridges should be reinstalled in their appropriate slots. Check to see if anything has changed when you turn on your printer.

4. Install and update the driver for your printer.

There’s also the possibility that the Epson error number 0x97 is caused by malware. If this is the case, you should install or update the malware protection on your printer.

The final step in resolving an Epson Error Code 0x97 is to replace the printer.

Is the warranty on your Epson printer still valid? If the problem persists, you can contact customer service for assistance and request possible troubleshooting options.

If customer service is unable to assist you in resolving the problem, you may request a replacement. The Epson printer error number 0x97 indicates a hardware issue, which implies your printer is essentially unusable. If Epson is unable to assist you in repairing your printer, they will replace it. Before doing anything else, it’s best to make use of your warranty.