Why did Norton refuse to refund me £89.99 for an unwanted subscription renewal?
Why did Norton refuse to refund me £89.99 for an unwanted subscription renewal?
My account was charged £89.99 before three months and I had a request to Norton to refund my amount but after few days I got to know that my request for a refund was rejected for unknown reasons. Can you explain why?
Katie Abbott Answered question June 25, 2021
Please could you help with the cancellation and refund of all money paid for my account?
I have now noticed as you have sent me a card that you have taken money out of our account for a few years without permission.
You have taken money out of our account on the latest transaction on the 7th June 2021 for £94.99, we received the card on the 13th June 2021 to say you have been trying to contact us. This is the 1st card we have received.
I would therefore request an explanation and a full refund to the account asap.
Katie Abbott Answered question June 25, 2021
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